Pixel Global AV has appointed Sebastian Szczesniak as global services director, effective June 1. Szczesniak will lead Pixel Global AV’s managed services division, overseeing support delivery for end clients and the company’s international partner network, which spans the UK, Europe, Latin America, India, China, Africa and Asia Pacific.
He joins with almost 20 years of experience in the AV industry. In December 2024, he founded Solvertec, a specialist AV services business aimed at providing dedicated, customer-focused service provision within AV solutions. Pixel Global AV and Solvertec began working together after being introduced through a shared customer, with Solvertec delivering independent AV audits and service expertise to Pixel’s customers.
Before founding Solvertec, Szczesniak spent 14 years at Avsnet, which later became part of SCC, where he progressed to head of service. He holds a master’s degree in engineering.
Szczesniak said: “Looking after customers has always been the most important part of what I do. In many cases, support services are fragmented, inconsistent and difficult to manage across regions. Pixel shares that same mindset that there is a real opportunity to simplify how global support is delivered – providing consistent quality, one point of contact and a service experience that customers can rely on wherever they are in the world.”
Jamie Hanna, managing director of Pixel Global AV, added: “Sebastian’s appointment marks an important step in Pixel Global AV’s continued investment in customer experience and global service delivery, supporting the company’s ambition to provide direct delivery of scalable, reliable AV solutions beyond installation and deployment. We build long-term operational relationships with our clients and act as an extension of their workplace and IT teams.”
He continued: “We’ve been working on some significant new developments in this area that will have a major impact on standards for global AV support models in our industry. Sebastian joining us is just the beginning.”
Pixel Global AV has offices across the UK, Europe, India and Singapore, supported by a global partner network.
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