UK integrator Reflex is extending the support of its Video Doctor free advice service (reported by IE here) by holding an Open Forum on 19th July 2011.
The Forum has resulted from a survey that Reflex conducted with its customer base. It sought views on their current and future video communication requirements and asked whether they would benefit from a free advice event. “What came back was a clear message that users are crying out for impartial information about the technology,” said Roland Dreesden, Reflex’s MD (pictured).
Aimed at people who currently use or specify video communications, or are at the stage of thinking about how the technology might support their organisation, the Forum is described by Reflex as an opportunity for end users to access guidance and advice from both a technical and strategic viewpoint.
During the two-hour session, full use will be made of social media to make the experience more interactive. Delegates will be able to tweet, Facebook or email questions, queries, the challenges they have faced or give advice. These tweets, posts and emails will form part of the question and answer session.
“It will be a great opportunity for users to share issues and concerns and learn from others’ experiences,” continued Dreesden. “ By tapping into the knowledge of our expert panel, they’ll not only find out about the benefits of the technology, but also about managing the limitations and avoiding the pitfalls.”
Video communications is a fast growing area for Reflex; the company says that it with business in this area has increased by over 200% in the last three years.
The Forum takes place at Polycom’s EMEA Executive Briefing Centre in London on 19th July between 4.00pm and 6.00pm. It is completely free to attend but registration is required. Email Kristy Shepherd at firstname.lastname@example.org.