Over the past decade, the public sector’s approach to implementing AV tech has been redefined, from what was often considered a luxury item to a critical tool. But although AV technology has become a vital part of the UK’s public sector infrastructure – and as a leading global server manufacturer and solution provider, we certainly seeing our customers benefit from the true value of AV solutions – some organisations are still trying to unlock its true potential.
In local and central government, we’re certainly seeing a wider adoption of tools like digital signage, hybrid meeting setups, and real-time display systems for control rooms. Across the defence sector, the technology is being pushed even further – to support simulation, visualisation, and secure comms in mission-critical environments. Video walls, high resolution displays and integrated communication tools are vital for ensuring communication and collaboration with employees. The technology is helping blend real-world and synthetic training to deliver highly realistic and immersive environments.
FUTURE PROOFING
AV solutions for the public sector need to be reliable, secure, and simple to use, especially when systems are used in environments like control rooms, command centres, or training simulators. Operating across emergency services and ensuring the entire safety of British citizens is paramount, and the technology in place simply cannot fail. There’s also an increasing need for solutions that integrate seamlessly with existing IT and legacy platforms, as well as growing interest in future scalability.
But some organisations are still playing catch-up. A lot of this comes down to constrained budgets, lengthy procurement cycles, and sometimes a lack of awareness in what modern AV can offer.
We’d love to see more strategic thinking in this space, where AV isn’t just seen as a bolt-on, but as a core tool that supports public service delivery – whether that’s keeping the public informed, training emergency responders, or enabling collaboration between remote teams.
HIGH-QUALITY HARDWARE
Current UK public spending pressures are clear for all to see. However, mission-critical sectors like defence and emergency services continue to invest, but with greater focus on solutions that deliver measurable efficiency gains, time savings, and long-term resilience. The shift towards more flexible procurement models, including leasing arrangements, reflects this new reality. Organisations are seeking ways to access cutting-edge tech without the traditional capital expenditure burden.
Looking ahead, we expect to see a continued push towards hybrid working solutions, enhanced video capabilities, and more intelligent, integrated AV systems. AI-driven video analytics, real-time monitoring tools, and immersive technologies such as VR and AR are also becoming more prevalent, particularly for training and simulation.
As public sector organisations look to maximise value while improving performance, there’s a clear demand for reliable, high spec, on-premise hardware that can handle the increasingly complex software powering modern AV solutions to empower frontline public services.