Only 36 percent of organisations are replacing legacy tech, despite the majority (63 percent) admitting that their current AV systems are harming productivity, according to new research from Kinly’s Trusted Connections 2025 study.
Outdated network infrastructure now affects 32 percent of businesses, up from 24 percent in 2024, says Kinly. Similarly, poor system interoperability impacts 34 percent of organisations, marking a 9 percent year-on-year increase. Furthermore, a quarter (27 percent) of enterprises cite disjointed supply chains as a growing barrier that, once addressed, could release significant value from their forward-looking investments.
Paradoxically, 68 percent of organisations have developed dedicated AV continuity plans for future pandemics, indicating they’ve learned that resilient infrastructure is essential when normal operations are disrupted – whilst investment in immersive tech is growing.
“It’s incredibly exciting to see businesses embracing immersive tools like avatars and holograms, but without solid foundations, these technologies just won’t deliver the productivity gains companies are expecting,” said Simon Watson, global head of innovation at Kinly. “You need stable infrastructure, reliable connectivity, and systems that talk to each other in order to maximise the full potential of every technology investment. Our research shows that the most successful organisations get this balance right. They’re ambitious about new technology but smart about building the basics first.”
To find out more about the new Trusted Connections 2025 research and download your own copy, visit the Kinly website here.
