FirstLite LED Systems Limited, a leading supplier of LED modules to the UK sign market, has announced that Megan Woodcock has taken the role of managing director after ten years as operations director.
FirstLite is expanding its service offerings to provide a more complete solution for customers, including training and consultancy. This strategic move aims to meet customers’ evolving needs and enhance the overall customer experience.
“FirstLite has a strong heritage of innovation and excellence in LED technology,” said Woodcock. “I am honoured to lead the company into its next chapter, focusing on cutting-edge products and delivering a full-service experience for our valued customers.”
FirstLite has introduced on-site training programmes, further solidifying its commitment to excellence in customer service. The training program covers various aspects, from LED wizard usage to fitting LEDs and selecting the right product for specific applications.
“The future for our business is all about becoming the preferred partner for our customers by offering great products and top-class customer service,” added Woodcock. “Whether it’s training an entire team or providing consultancy at no additional cost, we aim to fill the gap in the market by focusing on service excellence.”
