Remote network monitoring and management solution provider Domotz is demonstrating its Domotz Pro platform on its stand at ISE. The system lets you monitor and manage any IP-enabled device, regardless of brand, so that service providers can work more efficiently and deliver improved customer experience.
“Everything you need to manage and monitor your customer’s network is available in one simple user interface, accessible from a desktop browser or mobile device,” said a company statement. “Automated network topology mapping and device attribute discovery make system deployment ridiculously fast. You can literally deploy a remote monitoring and management system in 15 minutes. Avoid on-site service calls by doing more remotely.”
The software provides troubleshooting and customer support, allowing users connect remotely, to better understand issues; and alerts can be created for when issues arise, allowing them to be fixed before the customer knows about them.
“With remote monitoring and management, you can build a platform for expanded services and recurring monthly revenue,” added the company. “Improve client care with proactive issue detection and prevention. Build better client engagement with a customer app and periodic reporting. Increase service revenue while reducing on-site service calls and focus resources on more profitable activities.”