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RTS at the heart of Glyndebourne

RTS Digital Intercoms has supplied a Cronus Digital Matrix to Glyndebourne Opera House as the centrepiece of a new integrated communications and paging system. The new system provides flexible paging to multiple zones and integrates production communications and 85 radio beltpacks covering the entire site. The entire system is controllable from any PC in the complex via the easy to use software interface: AZedit.

Simon Yapp Head of Audio Visual and Sound at Glyndebourne Opera House, and his colleague Keith Benson, Head of Lighting, needed to find a solution to replace the Opera House’s old paging system, which had become unsupportable. The new solution was required to not only replace the original paging system with 16 zones but offer increased flexibility without throwing away the existing cable infra-structure and speaker system, all of which were still serviceable.

Due to the issues of support for the old system, a key factor was that the system would have ongoing support for the future. ‘Glyndebourne is famous for high quality productions and we required a solution to our communication problems of equally high quality. As a long-term user of the RTS Two-wire intercom system, Glyndebourne had experience of both RTS products and the support RTS offers. “RTS is an established company we have come to trust, so naturally we turned to them to see if they could provide us with an appropriate solution.” Simon contacted Adrian Richmond, UK Sales Manager for RTS Digital Intercoms.

Simon explains; “I had already priced a replacement analogue paging system, but the costs were considerable. However I soon realized on talking with RTS that their solution using a 24-port Cronus digital communications matrix was not only cheaper, but would offer much more flexibility than the existing system.” The new installation had to provide the switching necessary for the paging and artist calls, relay closures plus five user stations (Stage Door, The Jerwood Rehearsal Room, The Peter Hall Rehearsal Room Ebert Room, The Prompt Desk). The Cronus digital matrix is a modular system that can grow from 8 ports (Users) to 128 ports. It operates with 24-bit digital audio (better than CD quality) and is easily interfaced with external audio sources or systems to create a fully configurable intelligent communications system.