PSNI Global Alliance, the world’s largest network of premier technology integrators and service providers, has launched a new Quality Assurance Certification (QAC). The programme is designed to empower its network of certified solution providers (CSPs) with advanced quality assurance knowledge.
Developed in collaboration with a committee of leaders from PSNI’s CSP companies worldwide and based on AQAV (Association for Quality in Audio-Visual Technology) AV9000 standard, the QAC has been designed to merge quality principles with real-world business applications.
The alliance believes that, by leveraging core concepts from the AV9000 quality documentation process, the certification fosters a “culture of continual improvement and technological precision”.
Tailored for professionals in technical field operations, system design, service management, and installation, the QAC course delivers a two-day, interactive workshop format, concluding with a Q&A assessment. The inaugural QAC course took place March 31-April 1 in Atlanta, ahead of PSNI’s annual Supersummit.
Chris Miller, executive director of PSNI, said: “At PSNI, we are relentless in our pursuit of making our integrators the strongest in the industry – to the direct benefit of their customers. This new certification is yet another way we are ensuring that every CSP in our network operates at the highest level, delivering unparalleled service and expertise.
“Through this initiative – guided by renowned expert Jim Maltese – we are standardising quality efforts across the globe for our enterprise clients. A customer of one CSP is a customer of all, and with this certification, our CSPs gain an edge that no one else has: a globally unified approach to excellence in AV service and support. Whether in Las Vegas, London, São Paulo, or Singapore, our clients can expect the same elite level of professionalism, knowledge, and execution.”
To learn more about certification click here.
