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Customer flow technology in full Bloom

Q-Better is showcasing its Bloom queue management and business intelligence system in Hall 6.

Available in two versions – Standalone for one single location and Enterprise for multiple locations – Bloom provides the tools to design, manage and improve the service experience, according to the Portuguese manufacturer.

Bloom can organise services across industries, improving visitors, staff and managers on a daily basis. According to Q-Better, its strengths include convenience and organisation, and the ability to empower the frontline and enhance visitor flow.

The system integrates a versatile solution of software and hardware to deliver the “ultimate usability experience in queue management” for both customers and staff. With a focus on what Q-Better describes as “effortless usability”, its modules allow full customisation – from a single line to a complex service network.