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Seoul’s Lotte Hotel expansion incorporates Symetrix SymNet Edge

The chain is making improvements as part of its aim to become one of Asia's top three hotel brands by 2018.

Some 40 years after it was established, Lotte Hotels & Resorts is on an an expansion drive as it aims to become one of Asia’s top three hotel brands by 2018.

As part of this initiative, the chain is making improvements to its facilities’ infrastructure, with one recent project at Seoul revolving around the replacement of an outdated audio routing and distribution system covering public spaces including multiple ballrooms.

Lisa Lee, marketing manager at Sound Solution, which served as installer for the Lotte Hotel World project remarked: “The customer had suffered from errors such as signal dropouts and the occurrence of noise during the middle of an event, so reliability was an absolute priority for the new installation, as well as support for the now very widely used Dante technology, which was not compatible with the outgoing system.”

The solution was provided by a redundant set-up incorporating 10 Symetrix SymNet Edge open architecture Dante-scalable DSPs, configured with 80 analogue inputs and 80 analogue outputs. The flexible set-up allows the hotel to control routing and distribution of the live sound, as well as recordings made in two principle ballrooms (Crystal and Emerald) using Cubase recording software, Midas PRO2C and PRO6 consoles, and Klark Teknik DN9650 network bridges.

“The system is designed to allow the capture and distribution of audio from/to eight different ballrooms located on various floors of the hotel,” said Lee. “In contrast to the old installation, the new system with SymNet Edge and Dante networking provides far better stability of the system as well as a superior and highly intuitive user control interface.”