Your browser is out-of-date!

Update your browser to view this website correctly. Update my browser now

× and JCDecaux combine on smart screens ‘world first’ at Heathrow (VIDEO) and JCDecaux Airport UK have worked together to create the ‘journey comparison generator’ on smart screens at the baggage reclaim zones in Heathrow’s Terminal 2. The screens show passengers live price and journey time comparisons between taxis and the Heathrow Express.

Heathrow Express, digital out-of-home media agency and JCDecaux Airport UK combined on what is claimed to be a world first. The solution uses a moderation engine produced by, formerly known as Enigma, to pull together five different layers of real-time feeds from TomTom, Heathrow Express, Google, the Highways Agency and the Met Office.

The screens present the estimated time and costs at the exact moment they would use the rail link to reach central London compared to getting a black taxi. Along with displaying the time of the next Heathrow Express train, the campaign also employs GPS-focused technology to highlight real-time traffic on a map that displays the journey between the terminal and Paddington.

Another feature claimed to be a ‘media first’ is the screens on each baggage reclaim carousel will be translated to the main language of people on the arriving flight. The campaign will also be installed across Heathrow’s Terminals 3 and 5 later in the year.

Fraser Brown, Heathrow Express director, explained: “The aim of the ‘journey comparison generator’ is to enable Heathrow passengers to get into London as speedily, easily and as cheaply as possible. By harnessing many different sources of real-time data into one we are helping to make this happen. Research shows Heathrow Express trains are three times faster than taxis and a quarter of the price. These screens show how that comparison varies minute to minute depending on traffic, weather and time of day.”

Andrew Newman, co-founder of, commented: “Consumers through their smart phones are incredibly enabled with right information at their choosing. When it’s served up to them via advertising and by a brand, we have to do more to gain their confidence. By linking scheduling information, Google maps, a GPS feed, live clock times and road traffic accident alerts, this multi-layered approach gains the trust of the public, delivering relevant information that enhances their decision making.”

Alan Sullivan, MD at JCDecaux Airport, added: “This state-of-the-art real-time campaign marks a further step towards providing advertisers with content and context driven dynamic Digital Out-of-Home campaigns with JCDecaux Airport. We are delighted to be such an integral part of this world-first proposition that has the ability to transform how brands communicate to passengers as well as enhance traveller’s airport experiences.”