Atlona, a Panduit company, has announced that it has achieved ISO 9001:2015 certification. According to the company, this official certification reflects Atlona’s “dedication to delivering technological excellence by applying the highest standard of quality assurance throughout all its processes, including research and development, product testing, delivery, support, and customer service”.
Iftekhar Hossain, Atlona’s director of quality and support., added: “Quality assurance is the responsibility of every Atlona employee. Our mission has always been to bring to market cutting-edge, state-of-the-art products that truly meet the needs of our customers. At the same time, we have always been committed to providing the best customer service possible. In earning this certification, we are driven to not only adhere to our already high-quality assurance standards, but to continually improve upon them.”
Atlona’s ISO 9001:2015 certification applies to its headquarters in San Jose, Calif., which houses its research and development facilities, product testing laboratories, as well as client-facing and back-office teams.
Developed and overseen by the International Organization for Standardization in Geneva, Switzerland, the ISO 9001:2015 Quality Management Systems certification is the latest iteration of ISO 9001 (which was previously updated in 2008). It is made up of seven Quality Management Principles (QMPs): Customer Focus, Leadership, Engagement of People, Process Approach, Improvement, Evidence-based Decision-making, and Relationship Management.
Hossain notes that adhering to these principles helps Atlona define and implement a robust system that is repeatable and measurable. “This helps us deliver high-quality products, solutions and services, by improving processes and driving improvements.”
Jamey Swigert, executive director at Atlona, concluded: “One of the mandates under ISO 9001:2015 is that in order for companies to succeed at quality assurance, top leadership must provide its unfailing support to all teams throughout the organisation. We take this commitment very seriously. We recognise all the hard work, effort, and expertise that our employees have invested in building and maintaining our reputation for technological excellence. We stand behind them as they continue to push even further into new frontiers.”