LG Business Solutions USA is launching its “Pro:Centric Stay” TV management platform, an all-in-one, customisable television solution designed specifically for the vacation rental market. The launch will come at the 2024 VRMA International Conference, 14-17 October, in Phoenix, Arizona.
Now available on LG Hospitality Smart TV models with webOS 23, in screen sizes ranging from 43 to 75in diagonal (and via an LG set-top box compatible with select consumer televisions), Pro:Centric Stay delivers personalised guest experiences with branded welcome messages and curated digital guidebooks that showcase local restaurants, activities, service recommendations and important property details, including safety information.
Enhanced video capabilities allow property managers to display welcome greetings and operational instructions, and to highlight other properties and destinations.
Property managers also can use Pro:Centric Stay on-screen messages to promote various services and let guests know who to call to inquire about extending their stay or to order mid-stay housekeeping, for example.
Another feature of LG Pro:Centric Stay is its integration with Property Management Software (PMS), enabling the Credentials Clear capability, which automatically logs out of all apps and erases personal information upon checkout, so guests don’t have to manually log out before departing. Additionally, the platform will offer casting capabilities in the future.
Jacob Benner, senior director of hospitality at LG Business Solutions USA, said: “This platform not only elevates the guest experience with personalised content and seamless engagement, but also empowers property managers with tools for remote TV management, operational oversight and service optimisation across multiple properties. It’s a solution designed to benefit both guests and hosts alike, improving efficiency while enhancing the overall stay experience.”
Pro:Centric Stay integrates with PMS, CRM and IoT systems. Property managers can craft a branded experience with logos and imagery, which can promote their other properties, and generate a QR code linking to their brand website.
