Visionary, a developer of AVoIP solutions, has announced the appointment of Ryan Curtright as technical support engineer. In his new role, Curtright will expand Visionary’s in-house customer service and technical support, providing technical guidance to integrators and end users.
Curtright brings over two decades of experience in the pro AV industry, with a background in technical roles and client-facing communication. He spent nearly ten years in various technical and sales positions at Symetrix, followed by his work as an independent consultant.
During his consultancy, he specialised in Networked Audio DSP design, including Symetrix, Xilica, Q-SYS and Dante/AES67 devices, offering full-service DSP programming and commissioning across numerous projects. Curtright’s knowledge extends to high-end AV applications, with a focus on mega-yachts.
He said: “I’m thrilled to join Visionary and contribute to the company’s continued success by providing personalised and reliable technical support to our customers. Having worked with their technology for the past 20 years in my roles at Symetrix and as an independent consultant, I’ve seen firsthand the impact of their innovation in AVoIP. I’m excited to bring my experience to the team and deliver the high level of support that Visionary is known for, ensuring our customers receive the exceptional service they expect and deserve.”
Scott Freshman, chief operating officer for Visionary, added: “For nearly 30 years, we’ve grown to meet the rising demand for network-based distribution. As part of this ongoing growth, we’re expanding our technical support department to deepen customer relationships through tailored technical support, troubleshooting and system design.”
He concluded: “We’re excited to welcome Ryan whose extensive technical expertise and passion for delivering outstanding customer experiences align perfectly with our mission to provide reliable, feature-rich solutions for integrators, consultants and end-users.”
