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Kinly and Resonate partner for Microsoft Teams UCC

Companies launch hybrid working focused video and voice services

Kinly has announced a partnership with Microsoft Gold Partner Resonate to enable a seamless unified communications & collaboration (UCC) experience on the Microsoft Teams platform, with the launch of their hybrid focused video and voice services for Microsoft Teams.

According to Microsoft’s 2021 Work Trend Index, over 70 percent of workers want flexible remote work options to continue. The report states: “Employees want the best of both worlds: over 70 percent of workers want flexible remote work options to continue, while over 65 percent are craving more in-person time with their teams. To prepare, 66 percent of business decision makers are considering redesigning physical spaces to better accommodate hybrid work environments.”

Kinly and Resonate are combining to deliver a global offering that helps organisations provide their staff with the modern workplace they now expect, making hybrid meetings and teamwork in different locations “simpler and more effective”, whilst “empowering employees to meet how and where they want”.

“What we know from our customers is that they now want a seamless experience from desktop or mobile device to meeting room and want a simple to use service from one supplier rather than many,” explained Robbert Bakker, CEO at Kinly. “Our partnership with Resonate delivers a more compelling and integrated experience across Microsoft Teams. With this partnership we bring together best-in-class in one simple service.”

Robert Garcia, managing director at Resonate added: “Our customers need a solution that works end to end. Resonate can transform even the most complex customer’s existing voice solutions to Teams Voice, but our core services did not extend to visual collaboration and the meeting room experience. This is a key part of the Hybrid working experience which our customers need to thrive. Our partnership with Kinly means that customers can enjoy a world class managed visual collaboration experience fully integrated with our Teams Voice offering. It’s a powerful end to end experience, anywhere, and on any device.”