The Wandsworth Group has appointed Gordon Fry to the new role of KNX technical specialist to support both its customers and its own sales team.
The creation of the new post follows the partnership agreement between Wandsworth and KNX specialist Jung earlier this year, which has made Wandsworth the sole UK distributor for Jung’s products. Gordon’s field-based role will be to provide technical support and trouble-shooting advice and training to KNX systems integrators. He will also be responsible for delivering KNX training and technical support to the Wandsworth sales team.
An experienced KNX integrator who has been a KNX partner since 1991 when the intelligent controls protocol was in its infancy in the UK, Gordon has wide-ranging expertise across home, office and industrial KNX installations. Before becoming a KNX integrator, he worked for several years as a technical support engineer for a power switching and controls specialist, providing support to both users and the company’s European distributor network.
Comments technical director of The Wandsworth Group, Colin Plimmer: “We were keen to appoint a KNX specialist to head up the technical support we can offer to our Jung customers and I’m delighted that we’ve been fortunate enough to attract a KNX expert who also has considerable experience in a technical support role. This appointment is pivotal to the growth of both Jung and the KNX protocol in the UK and Gordon’s new role will help ensure that we can combine great KNX products and customer service with tangible on-the-ground support.”