A.Roma Hotel in Rome, Italy has turned to Tripleplay for an IPTV solution for in-room entertainment throughout the hotel’s rooms and suites. With the help of reseller FreeNet, Tripleplay installed in-room TV facilities in all 276 rooms and suites integrated on to Samsung 690 Smart TV’s, with no Set Top Box attached.
A.Roma already knew they wanted to use cat.6 cabling due to the LAN infrastructure of the hotel. Matteo Mancini, general manager for A.Roma Hotel stated: “The system was to be used as part of the in-room customer experience here at A.Roma so our main objective was to have the best, state of the art technology to match the surroundings of the hotel. The quality of the IPTV and Digital Signage solutions at Tripleplay are very high, which is why we chose them.”
The Tripleplay system also managed to overcome two key issues the hotel had: “We definitely did not want two systems to manage the Digital Signage and IPTV and we wanted something easy to use. Tripleplay’s single-platform solution was just what we desired and the management of the platform is extremely user friendly. I have found it a lot easier only having one platform to control for two solutions and it is very easy for guests to navigate too.
“In previous jobs, I have found the customisations of templates to be quite confusing, yet with Tripleplay, it is very simple to design. The combination of IPTV with Digital Signage means we can allow our guests to watch TV Channels whilst still being able to communicate messages to them.”
The hotel adopted 45 television channels from numerous countries, including; Russia, England, Germany, Italy, France and Austria - catering for visitors from their most predominant client base.
Another requirement for A.Roma was to have one remote control for all systems on the TV, which was possible due to the Tripleplay solution being integrated on to Samsung Smart Screens.
Mancini concluded: “The system is everything we wanted and more. As a hotel, personal customisations for guests can really make a difference to the level of service, and Tripleplay have made it so easy for us to now do that. Templates can even change from room to room to give guests the service and communication they require.
“As a whole, I am thrilled with the system, and would definitely work with Tripleplay again. The journey from conception to implementation has been very smooth and reseller FreeNet were also excellent to help us achieve our goals.”