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BrightSign powers ‘virtual assistant’ at Barcelona airport

BrightSign’s HD1023 player has been used at Barcelona-El Prat Airport to power a virtual assistant that provides important information to passengers at security checkpoints.

The virtual assistant is created with an optical illusion of a real person at the security gates to help improve the overall passenger experience.

The virtual assistant can be found at the security filters of Terminals T1 and T2B, informing passengers of the necessary steps to access and pass through the security checkpoint ahead. Detailed information, given by the assistant, ensures passengers arrive at the checkpoint with all their belongings ready for inspection. Security messages are given by the virtual assistant in five languages: Catalán, Castilian Spanish, English, Russian and Chinese.

The new initiative is part of the Barcelona-El Prat Airport Quality Plan, the aim of which is to provide top-quality services to passengers, all year round, paying special attention to security, signage and comfort.

Part of BrightSign’s Series 3 product line, the HD1023 is an expanded I/O player, ideal for mainstream full HD and HTML5 applications that require high reliability and ease of use. It offers H.265 decoding, hardware-accelerated HTML5 engine and 1080p60 video decode, along with BrightSign’s media-handling platform and signature ease of use. All Series 3 HD models support Gigabit Ethernet, as well as robust interactive controls and dynamic live content features.