Installation is pleased to announce that Charlie Henderson, a performance improvement consultant from PA Consulting, will moderate the transportation panel session at InstallMarket on 4 September.
Henderson will lead an expert panel in a session entitled ‘What Moves Transport Technology’. This will explore the technology trends affecting the customer experience for transport including car, rail, air and underground. Of particular interest are displays, control-room technologies and customer-facing digital signage.
Charlie Henderson is an accomplished performance improvement consultant with over 20 years’ experience, primarily in the transport sector. He has successfully supported organisations in exploiting new technologies and processes that deliver real business benefit. This includes supporting the Highways Agency to design a future service blueprint and then procure their National Traffic Information Service, including control room. Most recently he has been supporting the Highways Agency and the Rijkswaterstaat specify requirements for their regional control centres. Charlie’s work has been critically acclaimed – he led the assignment that won the Management Consultancy Association award for best operational performance project in the public sector (2006), was a consultant on the assignment that won best public sector project (2007) and led the assignment that was shortlisted for best public sector procurement project (2012).
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For information on registering for the event, contact email@example.com.