Revolabs to support European customer base with new office23 October 2012
In a strategic move to accommodate the needs of its growing number of multinational customers, Revolabs has opened a new European sales and support office in Tonbridge, Kent, UK.
Located— 30 minutes outside of London — the new location provides more convenient pre- and post-sales support for Revolabs’ EMEA and Asia-Pacific customers.
In addition to sales and support staff, the new site features a video conference demonstration link, which allows Revolabs’ partners and customers to dial into and hear the far end quality of the company’s HD microphones for video and audio conferencing.
"In the last few years, Revolabs’ client base has grown dramatically, with more and more multinational organisations investing in our technology for their high-profile meeting environments," said Marc Cremer, COO at Revolabs. "The addition of a new office in Europe strengthens the company’s support infrastructure to meet the needs and expectations of our valued customers. When combined with our U.S. office, we can now offer nearly round-the-clock support globally."
The European office provides Revolabs’ EMEA channel of distributors and integrators with a local source for pre- and post-sale support activities, greatly reducing response times. For Revolabs’ Asia-Pacific customers, the availability of European and U.S. offices provides more convenient access to the company’s unmatched telephone support. Additionally, Revolabs’ Chinese website is now live to support the company’s Chinese-speaking customers.