RCF details new UK service centre12 October 2010
The announcement follows the recent, tragic passing of Mick Williams, who headed up the company Audio Workshop and served as RCF’s technical manager for many years.
The level of support and back-up provided by Audio Workshop over many years was described by RCF’s Phil Price as “exemplary”, adding that Williams’s passing “left us with some extremely big shoes to fill, which we have now managed to do.”
Consequently, RCF has announced that Ampman Audio Services, run by John Adeleke, will take on full service and repair responsibilities with immediate effect.
“This appointment will offer a seamless transition, and Ampman will undertake the same duties and responsibilities as Audio Workshop,” confirmed Price. “This includes warranty and out-of-warranty repairs as well as sales of spare parts for RCF products."
Customers who require equipment servicing or replacement, either under warranty or out of warranty, should first log onto the Ampman website www.ampman.co.uk in order to fill in an online RA (Returns Authorisation) form. Telephone contact should be made via the main RCF UK number, 0844 745 1234; selecting ‘Option 2’ on the system will connect the caller direct to their Service and Spares Centre.