ITN and Symbox pair to host ITBW3 April 2012
This year’s IT Broadcast Workflow conference will include a presentation from ITN’s senior team leader Steve Luck and Amit Patel, CEO at Symbox – a gold sponsor for the show. The pair will collaborate for a workflow conference entitled ‘Integrating people, operations and IT for enhanced business planning and reporting at ITN’. Topics to be covered in the case study will include: ‘An IT Service Management solution for better visibility and timely reports’, ‘A Configuration Management database to give better control of assets’, ‘Cultural shift to encourage broadcast engineers to embrace a solution’, ‘Instant visibility into ITN daily engineering and IT help desk operations’ and ‘Planning future Tech Support based on time spent on client activities’. The conference is due to take place on 13 June at the highly acclaimed BAFTA venue in central London.